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Talk to an outfitter(888) 893-9090

Customer service

Warranty

Manufacturer warranties, coordinated by Guardian.

Guardian is your first call

Every product carries its manufacturer's written warranty, and many optics, electronics and boat equipment makers back their products for years. Guardian is your first call for every warranty question: tell us what is happening, and we coordinate the claim with the manufacturer so you are not left chasing it yourself.

How to start a claim

  1. Email [email protected] or call (888) 893-9090 with your order number.
  2. Describe the problem and include photos or a short video. For electronics, drones and e-bikes, include the serial number and firmware version.
  3. We confirm the next step with the manufacturer: troubleshooting, a replacement part, repair or replacement.

Guardian Guaranteed

Every order is backed by Guardian Guaranteed, the standard of service shared across the Guardian family of companies.

Guardian GuaranteedEvery order is backed by the Guardian guarantee.
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